Sunwai Portal

State Bank of Pakistan Launches Sunwai Portal for Customer Complaints

To enhance customer satisfaction and streamline grievance redressal processes, the State Bank of Pakistan (SBP) has reintroduced its dedicated portal, Sunwai, to promptly address issues and complaints from bank customers. The bilingual portal, designed to facilitate ease of use for the general public, enables individuals to file complaints against Banks, Microfinance Banks (MFBs), and Development…

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