PTA addressed 98.9% of 14,471 Consumer Complaints
In November 2023, the Pakistan Telecommunication Authority (PTA) addressed 98.9% of the 14,471 consumer complaints lodged against various telecom operators, including cellular mobile operators (CMOs), PTCL, LDI operators, WLL operators, and ISPs. The data underscores the effectiveness of PTA’s consumer grievance resolution mechanisms, with a focus on enhancing the telecom user experience. Explore the breakdown…
